ITLA XVIII

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Infrastructure Consolidation Program (ICP)

Definition

In February of 2009, California kicked off Infrastructure Consolidation Program (ICP), a program which aimed to improve the State’s IT efficiency, effectiveness, agility, security and reliability while reducing costs and energy usage. By issuance of Executive Order (EO) S-03-10, then-Governor Schwarzenegger directed all Executive Branch departments to participate in the consolidation efforts. In September of 2010, the California Legislature passed Assembly Bill (AB) 2408, which codified the consolidation mandates into California Government Code.


Methodology

The ICP consists of six areas targeted for consolidation. Each consolidation area is focused on specific goals. ICP workgroups consisting of IT staff throughout the State were formed to define the processes used to achieve these goals.

Each consolidation area follows a three-phase process:

  • Phase I - With key stakeholder involvement, establish agreement on the end-state of each consolidation effort, the approach to be undertaken, the standards to be developed, and the implementation of a standard framework
  • Phase II - Begin initial implementations, creating a critical mass
  • Phase III - Establish a consolidation steady state with general implementation across all Executive Branch departments

For transitioning to the consolidated services, each State department will need to assign resources, including project managers, business stakeholders, and technical staff – all working together to achieve the consolidation goals with the least disruption to the program areas of each department.


Workgroups

Desktop Standardization and Green IT Workgroup

Goals/End-state:

To provide standard modular desktop loads; to provide standard desktop management tools and processes; to provide memory, storage, and patch management specifications; to provide cross-Department/Agency help desk and desktop support capabilities; and to reduce the State’s carbon footprint by use of standardized power management technologies.

Server, Virtualization, Storage and Backup Workgroup

Goals/End-state:

To provide virtualized servers to be used for test, development and production platforms; to develop configuration practices for virtual environments including servers, network, storage and security zoning; to define standard management tools for virtual environments; to define server standards for virtualization use; to establish standard virtualization environments using VMware and Microsoft Hyper-V technology; to establish configuration practices for products, tools and processes; to develop common backup practices and approaches; and to move to shared storage consistent with other infrastructure consolidation areas.

IT Facilities Workgroup

Goals/End-state:

To reduce the total amount of data center square footage utilized by state agencies over a given period of time; to transition all mission-critical and public-facing applications to Tier III data centers as designated by the California Technology Agency (Technology Agency); and to subsequently close all existing server rooms that house non-network equipment.

Network Workgroup

Goals/End-state:

To establish an enterprise managed services network by positioning the State for future operability success using an MPLS-based design, standards and technologies; to set consistent rates for network circuits for OTech clients; and to establish i-Hubs, providing network interfaces between MPLS clouds.

E-mail, Directory, and Collaboration Workgroup

Goals/End-state:

To provide a choice of standardized Statewide e-mail services; to provide mail hygiene and encryption in the form of an e-Hub; to begin to standardize Active Directory, by first establishing an e-GAL standard for the consolidated e-mail effort; to provide legal archiving and e-discovery services, as well as common, standardized and consolidated collaboration tools and services.

Security Workgroup

Goals/End-state:

To perform a State Enterprise Cyber Security Risk Assessment; to begin a secure.ca.gov Domain Name System Project; to establish a secure set of i-Hubs, providing a single set of internet connection points with first level security for all internet connections; and to develop compliant infrastructures to host applications that store, transmit or process credit card data, health information and confidential tax information.


Scorecards

Standardized scorecards are being developed to report Department and Agency progress towards consolidation for each ICP area. The scorecards are color coded to show the status for each department and agency in relation to the consolidation end state goals.

Scorecards are published on the Technology Agency website at: http://www.cio.ca.gov/Business/Consolidation/scorecards.asp and updated quarterly.